Privacy Policy & Terms of Service

Privacy Policy & Terms of Service

Effective Date: January 1^st, 2025

Sullivan’s Landscaping & Lawn Service, LLC (“we,” “us,” or “our”) is committed to protecting your privacy and providing transparency about how we operate. This page outlines both our Privacy Policy and our Terms of Service, which govern your use of our website and services.

Privacy Policy

1. Information We Collect

• Personal Information: Name, phone number, email address, and address when you contact us, request a quote, or book services.
• Usage Data: IP address, browser type, time spent on site, and pages visited.
• Cookies: Small data files stored on your device to improve site functionality.

2. How We Use Your Information

• To provide and manage our landscaping and lawn services.
• To respond to inquiries and schedule appointments.
• To send important updates or promotional materials (only with consent).
• To analyze and improve website performance.

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third-party providers who assist in running our website or services, under confidentiality agreements.

4. Data Security

We implement reasonable safeguards to protect your data. However, no method of transmission over the Internet is completely secure.

5. Your Choices

• Request access to or deletion of your personal data.
• Opt out of marketing emails.
• Control cookie usage through browser settings.

6. Third-Party Links

Our website may link to third-party websites. We are not responsible for their content or privacy practices.

7. Children’s Privacy

We do not knowingly collect information from children under 13.

8. Updates

This Privacy Policy may be updated periodically. The latest version will always be available on our website.

9. Contact Us

Sullivan’s Landscaping & Lawn Service, LLC
15321 Brenda St.
Austin, TX 78728
📞 (512) 599-4565
📧 customerservice@sullivanslandscapingservice.com

Terms of Service

1. Acceptance of Terms

By accessing or using our website or services, you agree to these Terms of Service. If you do not agree, please do not use our site or services.

2. Services Provided

We provide landscaping, lawn care, and related property maintenance services in the Austin, TX area. Services may vary based on location and availability.

3. Appointments and Cancellations

• Clients must schedule services in advance.
• We reserve the right to reschedule due to weather or unforeseen circumstances.
• Cancellations should be made at least 24 hours in advance to avoid a cancellation fee.

4. Payments

Payment is due upon completion of services unless otherwise agreed. Accepted methods include credit/debit cards, checks, or electronic payment.

5. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our services or website. Our liability for any claim is limited to the amount paid for the specific service.

6. Intellectual Property

All website content, including logos, text, and images, are the property of Sullivan’s Landscaping & Lawn Service, LLC and may not be used without permission.

7. User Conduct

You agree not to misuse the site or interfere with its functionality. Any attempt to harm the site or impersonate others will result in restricted access.

8. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes will be resolved in the courts of Travis County, Texas.

By using our website or hiring our services, you agree to this combined Privacy Policy and Terms of Service.